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Privacy Policy Dutch Green Alternative

https://www.dutchgreenalternative.nl

 

About our data protection policy

Dutch Green Alternative respects your privacy. Therefore, we only process data that we need to (improve) our services and we are careful with the information we have collected about you and your use of our services. We never share your data with third parties for commercial purposes.

 

This privacy policy applies to the use of Dutch Green Alternative's website and the services accessed from it. The effective date of these terms and conditions is 03.03.2022, with the release of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, where this information is used and with whom and under what conditions this information may be shared with third parties. We also explain how we store your data, how we protect your data from misuse and what rights you have in relation to the personal data you provide.

 

If you have any questions about our privacy policy, please contact our data protection officer, whose contact details can be found at the end of our privacy policy.

 

About data processing

Below you can read about how we process your data, where we store it (or have it stored), what security techniques we use and to whom the data is accessible.

 

 

 

Webshop software

 

 

WooCommerce

 

Our shop is developed with the software of WooCommerce. Personal data that you provide for our services is shared with this party. WooCommerce has access to your data to provide us with (technical) support, they will never use your data for any other purpose. WooCommerce relies on the agreement we have with them to take reasonable security measures. These security measures include the use of SSL encryption and a strict password policy.

WooCommerce uses cookies to collect technical information about your use of the software, no personal data is collected and/or stored. WooCommerce reserves the right to share collected data within its own group to further improve the services.

 

 

WooCommerce hosting

 

Our shop is developed with the software of WooCommerce, we have chosen AndersVimexx for our web hosting. Personal data that you provide to us for our services will be shared with this party. AndersVimexx has access to your data to provide us with (technical) support, they will never use your data for any other purpose. AndersVimexx is obliged by the contract we have with them to take reasonable security measures. These security measures consist of the use of SSL encryption and a strict password policy. Backups are made regularly to prevent data loss.

 

Web hosting

 

Vimexx

 

We obtain web hosting and email services from [SUPPLIER]. SUPPLIER] processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. SUPPLIER] has taken appropriate technical and organisational measures to prevent the loss and unauthorised use of your personal data. The [SUPPLIER] is bound by the contract to maintain confidentiality.

 

E-mail and distribution lists

 

 

SendinBlue

 

Our website uses SendinBlue, a third party provider, to manage the email traffic from our website and the sending of newsletters. All confirmation emails you receive through our website and web forms are sent via SendinBlue's servers. SendinBlue will never use your name and email address for its own purposes. At the bottom of every email sent automatically through our website, you will find an "unsubscribe" link. If you click on this link, you will no longer receive emails from our website. This can significantly affect the functionality of our website! Your personal data is securely transmitted, stored and retrieved by SendinBlue. SendinBlue uses cookies and other internet technologies that provide information about whether emails are opened and read. In addition, SendinBlue processes information about you as the recipient and the subject line of emails in order to improve the quality of the service; this data is stored for several days30. SendinBlue reserves the right to use your data to further improve its services and to share information with third parties in this context.

 

 

Vimexx

 

For our regular business e-mail traffic, we use the services of Vimexx. This party has taken appropriate technical and organisational measures to prevent misuse, loss and falsification of your and our data as far as possible. Vimexx has no access to our mailbox and we treat all our e-mail traffic confidentially.

 

Payment processor

 

 

Mollie

 

For the processing of (part of) the payments in our webshop, we use the platform of Mollie. Mollie processes your name, address and residence details as well as your payment information, such as your bank details or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and to share (anonymised) data with third parties in this context. All the above guarantees for the protection of your personal data also apply to the parts of Mollie's services for which third parties are engaged. Mollie will not retain your data for longer than is permitted by law.

 

Reviews

 

 

Judge.me

 

We collect reviews through the [SUPPLIER] platform. When you submit a review on [SUPPLIER], you must provide your name, city and email address. SUPPLIER] shares this information with us so that we can link the review to your order. [SUPPLIER] publishes your name and city

 

also on its own website. In some cases, [SUPPLIER] may contact you to make a statement about your review. If we ask you to submit a review, we will share your name and email address with [SUPPLIER]. They will only use this information to ask you to submit a review. SUPPLIER] has taken appropriate technical and organisational measures to protect your personal data. SUPPLIER] reserves the right to use third parties to provide services for which we have given our consent to [SUPPLIER]. All of the above guarantees regarding the protection of your personal data also apply to the parts of the service for which [SUPPLIER] uses third parties.

 

Shipping and logistics

 

 

DHL

 

When you place an order with us, it is our job to deliver your package to you. We use the services of DHL to make deliveries. It is therefore necessary for us to pass on your name, address and place of residence to DHL. DHL will only use this data to fulfil the contract. Should DHL engage subcontractors, DHL will also provide your data to these parties.

 

Invoicing and accounting

 

 

MoneyBird

 

We use the services of MoneyBird for our administration and accounting. We pass on your name, address and place of residence as well as details of your order. This data is used for the administration of sales invoices. Your personal data is transferred and stored in a protected manner. MoneyBird has taken the necessary technical and organisational measures to protect your data from loss and unauthorised use. MoneyBird is bound to secrecy and will treat your data confidentially. MoneyBird will not use your personal data for purposes other than those described above.

 

External distribution channels

 

 

Purpose of the data processing

General purpose of the processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the order you have placed. We do not use your data for (targeted) marketing. If you provide us with information and we use this information - except at your request - to contact you at a later date, we will ask for your explicit consent. Your information will not be disclosed to third parties except for the purpose of fulfilling accounting and other administrative obligations. These third parties are all bound to confidentiality by an agreement between them and us or by an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (e.g. your IP address, your web browser and your operating system) is not personal data.

Cooperation in tax and criminal investigations

 

Where appropriate, Dutch Green Alternative may be required by law to disclose your data in connection with tax or criminal investigations by the authorities. In such a case, we are forced to share your data, but we will do so to the extent permitted by law.

 

offers to oppose it.

Storage times

We keep your data for as long as you are a customer with us. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider this as a request to be forgotten. In accordance with applicable administrative obligations, we are obliged to keep invoices containing your (personal) data; we will therefore keep this data for as long as the relevant period runs. However, employees will no longer have access to your customer profile and the documents we have created based on your instructions.

 

Your rights

Under applicable Dutch and European legislation, you have certain rights as a data subject in relation to personal data processed by us or on our behalf. Below we explain what rights you have and how you can exercise them. To prevent misuse, we will only send copies of your data to your email address that we already know. If you wish to receive the data to another e-mail address or, for example, by post, we will ask you to identify yourself. Completed requests are saved, forgotten requests are anonymised. You will receive all copies and data in the machine-readable format we use in our systems. You have the right to lodge a complaint with the personal data authority at any time if you suspect that we are not using your personal data correctly.

Right of inspection

You have the right to inspect the data that we process or have had processed and that relates to you or can be traced back to you at any time. You can make a request to this effect to our contact person for data protection issues. You will receive a response to your request within a few days30. If your request is granted, we will send you a copy of all data to the email address we hold, together with an overview of the processors who hold this data, indicating the category under which we hold it.

Right of rectification

You have the right at any time to have the data we process that relates to you or can be traced back to you amended. You can make a request to this effect to our contact person for data protection issues. You will receive a response to your request within a few days30. If your request is granted, we will send you a confirmation to the email address we hold that the data has been amended.

Right to restrict processing

You have the right at any time to restrict the data we process or handle that relates to you or can be traced back to you. You can make a request to this effect to our contact person for data protection issues. You will receive a response to your request within a few days30. If your request is granted, we will send you a confirmation to the email address we hold that the data will no longer be processed until you remove the restriction.

Right of transferability

You have the right at any time to have the data we process that relates to you personally or can be traced back to you carried out by another body. You can make a request to this effect to our contact person for data protection issues. You will receive a response to your request within a few days30. If your request is granted, we will send you copies or transcripts of all data about you that we have processed or that has been processed on our behalf by other processors or third parties to the email address you have provided to us. In all likelihood, we will no longer be able to provide our services in such a case, as the secure interconnection of files is no longer guaranteed.

Right of objection and other rights

You have the right to object to the processing of your personal data by or on behalf of Dutch Green Alternative if this is necessary. If you object, we will immediately stop processing your personal data until your objection is resolved. If

 

your objection is justified, we will provide you with copies and/or transcripts of the data we process (or have processed), whereupon we will permanently cease processing the data. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for

 

Data protection issues.

 

 

Cookies

Google Analytics

Cookies from the US company Google are set via our website as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website.

This processor may be required to provide access to this data under applicable laws and regulations. We have not authorised Google to use the analytics data received for other Google services.

Third party cookies

In the event that third-party software solutions use cookies, this will be indicated in this privacy policy.

 

 

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most up-to-date version on this page. If the new privacy policy affects the way we already process data about you, we will inform you by email.

 

 

Contact details

Dutch Green Alternative

 

Rijswijkstraat 1062XN253 Amsterdam The Netherlands T (062) 441-4138 E thomas@dutchgreenalternative.com

Contact person for data protection issues

Thomas Sondermeijer